Posted Jan 8
Join the team as our next Technical Program Manager, Professional Services.
About the job
This position is needed to help Twilios largest and highest impact customers successfully launch production solutions using Twilios products and APIs. You will create and drive software launch plans, timelines, and solution designs that help customers efficiently and successfully drive their projects to production. You anticipate bottlenecks, explore contingencies, and provide effective escalation management. Even better, you love to analyze data and have built tools to monitor and track launch metrics on a daily, weekly, and quarterly basis. Ultimately, you will create a great experience for Twilio customers and help Twilio services scale to make even more customers wildly successful
In this role, youll:
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table
Familiar with at least one major contact center solution.
This role will be remote, and based in the West Coast.
Approximately 50% travel is anticipated.
Remote Mix: 100% Remote
Job Type: Full-Time
Regional Restrictions: USA Only