Posted Aug 9
Twilio is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences. We send over 3 billion emails on behalf of our customers on a daily basis. We seek an inspired and technical individual to join our Twilio Engage Operations team. This team consists of Technical Program Managers and Product Operations Managers who are dedicated to ensure successful product launches and smooth execution frameworks. As a Technical Program Manager, you will be responsible for leading programs and projects that develop and evolve systems and features that impact millions of users and their customers.
You will be responsible for facilitating teams to reach our aggressive product delivery and infrastructure scale goals. You will ensure team collaboration and quickly identify dependencies and risks, resolve blockers, track and report progress, all while leveraging best practices to ensure predictable and timely delivery of our programs. You will be partnering and collaborating with Product and Engineering leadership, Product Managers, Engineers, and other stakeholders across BU’s, to craft and deliver on our highest priority programs. This role is critical in supporting Twilio Engage growth efforts and touches all stages of the product development lifecycle.
If you are excited about building and leading programs and projects while creating clarity within ambiguous environments with a highly dedicated team to build something great, you may be a fantastic fit.
In this role, you’ll:
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
This role will be fully remote.
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
Remote Mix: 100% Remote
Position Level: Manager
Job Type: Full-Time
Regional Restrictions: USA Only