System Admin (WordPress Support Engineer)

Posted May 13


As a System Admin at Pagely you’ll supports incoming customer requests and issues in a timely, professional manner. System Admins are responsible for solving complex problems by communicating across departments and documenting solutions for future use. Working as a critical member of our customer's team, they sleep more soundly knowing their sites are in good hands.

Location: Arizona - Remote

This position is not eligible to be performed in Alaska, Colorado, Mississippi, North Dakota, or the Virgin Islands.

Besides the above limitations, this role is eligible to be performed remotely.

Your experience should include...

  • Excellent written communication
  • Passion for research and continued development
  • Creative solutions to complex problems
  • Ability to organize and prioritize effectively
  • Strong troubleshooting abilities
  • Ability to deliver exceptional results and communicate results to customers
  • Devoted communication to clients and team members
  • Self motivated and disciplined
  • Ability to hold self and team members accountable
  • Growth mindset
  • Adhering to the golden rule for clients and team
  • 3+ years of support experience (or educational and professional equivalent)
  • Must know LAMP/LEMP
  • Knowledge of networks and cloud computing
  • Firm understanding of WWW (domains, DNS, servers, web caching, etc.)
  • WordPress/web hosting experience
  • WordPress core, themes, and/or plugin experience
  • HTML, CSS, and PHP/mySQL debugging experience

You might also have...

  • Familiarity with JSON, YML, and/or Linux command line

Notes:
We are currently prioritizing candidates available for the First Shift between the hours of 6:00 AM to 6:00 PM MST and Second Shift between the hours of 1:00 PM to 10:00 PM MST.

We've got your back...Enjoy our many benefits (My Wallet), including paid time off, 401k, equity grants and parental leave. Join one of our employeeresourcegroups (Culture). Continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.



Misc Info For This Position:

Remote Mix: 100% Remote

Job Type: Full-Time

Regional Restrictions: USA Only


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Job Info:
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USA


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