Posted May 10
Join the team as our next Staff Technical Program Manager
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
Segment Twilio is the world’s leading CDP with over 20,000 customers today, with a focus on customer data infrastructure to power amazing customer experiencesdata up versus campaign down. The demand for customer data infrastructure is set to grow +34.6% YoY to 15.6B by 2026. Globally, 93% of companies are expecting to grow their CDP budget over the next 3 years. This presents an amazing opportunity to capture this market opportunity and continue to lead the CDP space.
We are growing rapidly and are seeking a Staff Technical Program Manager to join our Cloud Team who can facilitate our teams to reach our aggressive product delivery and infrastructure scale goals. Acting as the hub in a world of spokes, with an operational mindset, you will lead teams’ collaboration and deftly identify dependencies and risks, resolve blockers, track and report progress, and leverage best practices to ensure predictable and timely delivery of our projects. You will be partnering and collaborating with product managers, engineering counterparts, and stakeholders across BU’s, to craft and deliver on the vision, strategy, and delivery roadmap for the Cloud Roadmap. This role is critical in supporting Twilio Segment’s growth efforts throughout the entire product development lifecycle and will involve working with teams across Segment and Twilio.
This position will lead the delivery of our global platform expansion to new regions, including our data ingestion pipeline that processes over 1 Trillion requests per month. This role will help take Segment to the next level of growth, while working with some of the world's leading organizations.
In this role, you’ll:
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
This role will be fully remote, and based in the United States.
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.
If you are a Colorado applicant:
Remote Mix: 100% Remote
Position Level: Manager
Job Type: Full-Time
Regional Restrictions: USA Only