Staff Software Engineer, Voice

Posted May 10

Join the team as our next Staff Software Engineer for Voice who is responsible for developing world class services for our customers.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to join a cross functional team and collaborate with Product Managers, Architects, and a talented group of engineers to build new features which add value to Twilio’s first product, Voice. This engineer will own, operate, and maintain the teams’ services in a highly scalable distributed environment.


In this role, you’ll:

  • Build and maintain services that are relied upon by large customers on a daily basis.
  • Design and implement complex solutions by collaborating with tech leads and architects.
  • Collaborate with the talented global team including the product manager to solutionize, design and review solutions to deliver a meaningful product for the customers.
  • Own solutions across all the software development lifecycle from conceptualization to production deployment.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 6+ years of software development experience with cloud application development.
  • Bachelor’s degree in Computer Science or equivalent.
  • Successful track record of developing and maintaining reliable, scalable, traceable and performant distributed systems to customers in a production cloud environment
  • Extensive experience with building and using REST APIs
  • Experience with:
    • Java or similar programming languages.
    • Distributed systems
    • Agile development and is comfortable decomposing complex problem statements and comfortable coordinating activities of other personnel
  • Excellent written and verbal communication skills - You are confident in writing down and presenting your designs and decisions throughout the development lifecycle.


  • Relational Databases (MySQL, PostgreSQL or equivalent)
  • Production experience using Amazon Web Services
  • Distributed in-memory datastore (Redis, Memcached, Hazelcast or equivalent)


This role will be remote,USA

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is 160,080.00 - 200,100.00.
  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Misc Info For This Position:

Remote Mix: 100% Remote

Position Level: Staff

Job Type: Full-Time

Regional Restrictions: USA Only

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United States


Job Info:
100% Remote

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