Staff, Software Engineer, Solutions

Posted May 10

Join the team as our next Staff, Software Engineer, Solutions

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to design, implement, and support innovative solutions built on Twilio that will drive our growth and customer adoption in specialized industries

Twilio’s Product Growth and Experience team is tasked with enabling Twilio customers to build world-class communication and engagement solutions on Twilio’s platform. This role will be a key contributor to a growing team assigned to spearhead Twilio’s growth in specialized industry verticals. The position is a tremendous opportunity to grow both technically as well as professionally.


In this role, you’ll:

  • Design, implement, and support full-stack serverless technical solutions leveraging Twilio products and services in collaboration with the technical architect
  • Own the design and implementation of infrastructure for delivery of industry targeted solution development in line with business needs and in collaboration with the technical architect
  • Technically mentor & help junior technical members on design & implementation of the solutions
  • Own the software development life cycle by closely collaborating with development members and partners as well as product managers & business partners.
  • Produce technical documentation & presentations for developed solutions, technical proof-of-concepts, technical evaluations, etc.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 8+ years of commercial experience in developing, deploying, & maintaining full-stack commercial software into production. Graduate degrees in relevant disciplines can be considered in part as experience.
  • Experience in setting up integration/deployment infrastructure from scratch is a must
  • Experience with developing using NodeJS ecosystem including solid knowledge of asynchronous programming
  • Experience in Docker-based development and serverless technologies such as AWS lambda functions
  • Experience with security authentication & authorization, including implementation of SSO
  • Experience with front-end web development using HTML/CSS/Javascript, including DOM manipulation
  • Experience with testing frameworks/harnesses such as Jest
  • Demonstrated track record of delivering on schedule with quality
  • Excellent communication skills to articulate ideas, concepts, and issues.
  • Bachelor’s degree or higher in computer science or related disciplines


  • Experience developing using ReactJS library
  • Experience developing full serverless applications on AWS cloud platform


This role will be remote, based in the USA. Minimal travel (a few times per year) is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is 160,080 - 200,100
  • Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Misc Info For This Position:

Remote Mix: 100% Remote

Position Level: Staff

Job Type: Full-Time

Regional Restrictions: USA Only

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United States


Job Info:
100% Remote

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