Staff Fullstack Engineer (L4), Serverless

Posted May 10

Join the team as our next Staff Fullstack Engineer (L4), Serverless

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

The Serverless team develops and operates on AWS’s Serverless portfolio, including Lambda, S3 and, SQS. We enable our customers to innovate rather than think about infrastructure, capacity management, and operating system updates. With our serverless model, we make application development enjoyable, minimize operational work, and help customers to build more of their business logic on Twilio. The Serverless team is responsible for operating and improving some of Twilio's most popular existing products such as TwiML Bins, Functions and Assets as well as exploring new opportunities to allow our customers to succeed without building their own infrastructure.

This role is for you, if:

  • You like to think at scale - designing, developing and operating production applications and services that are scalable within the organization and that meet goals of low latency, and high availability.
  • You love to write code with a test driven approach and take great pride in the quality, resilience and performance of your code.
  • You’re not afraid to be experimental and scrappy to help the team make informed data-driven decisions
  • You bring experience with complex distributed systems, are comfortable with multiple programming languages and enjoy exploring and learning new programming patterns.


This team explores the possibilities of Serverless computing and contributes to a world-class platform used by businesses of all sizes across the globe. We are responsible for shepherding customers to success by enabling and driving customers to build on Twilio using APIs and a low code/no code mindset.

Your day to day responsibilities will include:

    • DRAW THE OWL: Working alongside a small and collaborative team, white-boarding ideas, building new solutions as well as constantly improving discovery for Twilio's top products to generate significant revenue
    • WEAR THE CUSTOMERS’ SHOES: Putting yourself in the customers’ shoes by talking to them and understanding how they use Twilio
    • RUTHLESS PRIORITIZATION: Working with a PM and EM to influence product roadmaps and sprints
    • EMPOWER OTHERS: Reviewing code and offering improvements to coding practices and processes to impact the larger organization


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


The right candidate is passionate about software design, developer tools, and has a product-oriented mindset. They have:

    • 6+ years of developing business-critical web-based services or application
    • Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
    • Experience building applications that delight customers and the developers working on them
    • Experience with JavaScript, Node.js, TypeScript, React (or similar frameworks), and CSS
    • Deep knowledge of at least one server-side language, and some experience with object-oriented programming
    • Well versed (and opinionated) on what makes a good REST API
    • Effectively communicate technical designs verbally and/or in writing for small to medium sized technical audiences
    • Experience designing, developing and operating large-scale distributed systems
    • Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring
    • An entrepreneurial approach, ready to assemble and lead cross-functional teams
    • Excellent collaborator. Ability to foster alignment cross-functionally and cross-organizationally


Twilio has a distributed and remote-friendly office structure, thus the location of this position will be flexible.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

Colorado applicants:

  • The estimated pay range for this role, based in Colorado, is 160,080-200,100
  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Misc Info For This Position:

Remote Mix: 100% Remote

Position Level: Staff

Job Type: Full-Time

Regional Restrictions: USA Only

Apply for this Position


United States


Job Info:
100% Remote

Apply for this Position

See All Their Jobs

Share this job: