Posted May 10
At Twilio, our mission is to power the future of communications. We believe that communication should be at the heart of every product and customer experience. Our customers range from individual developers to large enterprises that are well known brand names and they collectively interact with millions of consumers globally. Unfortunately, communications can also be misused by bad actors who attempt to game the system and compromise accounts for nefarious purposes. Our Consumer Trust team is looking for an experienced Senior Product Leader to lead our Trusted Communications strategy. In this role, you will define the vision and strategy for a portfolio of Trusted Communications products and services, with the goal of preventing fraud and abuse globally. At Twilio, product managers are responsible for every aspect of the product, from concept to design to go-to-market planning to revenue ownership. You will lead the product requirements to build and operate real-time, highly-scalable distributed services, all while the product grows at an exponential growth rate. The ideal candidate is comfortable partnering with engineering on roadmap development, articulating the story internally and externally, shaping a long-term product strategy and vision, and driving adoption and execution.
Success in this role requires building and maintaining strong relationships across operations, support, data science, security, and other product teams. We are seeking someone with a strong product vision, intellectual curiosity, data-driven prioritization, leadership, and execution skills.
More specifically, we are looking for candidates with the following skills and experience:
As a Senior Product Leader, you will:
As Twilio grows, our platform for global communications becomes a larger target for fraud, abuse and unwanted communications. This role owns our investments and plans for managing and mitigating these ever-changing risks across the business while enabling Twilio and our customers to have a frictionless trajectory for growth. You will work closely with other product teams on visible projects with impact across the company. Your success is highly measurable, affecting Twilio’s bottom line and our reputation in the larger communications ecosystem..
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.
This position can be located remotely anywhere in the US. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry from emerging leaders to the world’s largest organizations to reinvent how companies engage with their customers.
In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado.
146,240.00 - 201,080.00
Rest of Colorado:
127,960.00 - 175,945.00
Additionally, this role is eligible to participate in Twilio's equity plan.
An overview of Twilio’s benefits offered is listed below:
Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:
Healthcare Insurance and Leave
Reimbursement Programs & Stipends
Remote Mix: 100% Remote
Position Level: Senior Manager
Job Type: Full-Time
Regional Restrictions: USA Only