Senior Product Manager, Consumer Security

Posted Apr 21


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Own the end to end customer journey to remove friction and introduce delight in a meaningful way while solving real customer problems.
  • Your day-to-day responsibilities will span the entire product management lifecycle and include deep interaction with marketing, design, engineering and quality.
  • Own the whole product experience from ideation to delivery.
  • Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success.
  • Build product roadmap based on customers' needs, market and technology trends.
  • Define product specs, user stories, mockups and acceptance criteria in collaboration with engineering or independently.
  • Interact with customer support, and rummage through product reviews & ratings to understand customer issues and drive business outcomes.
  • Collaborate with Engineering, SQA, Product Design to plan, drive and execute product releases cycles.
  • Collaborate with product marketing to support creation of customer driven messaging and content.

Qualifications

SKILLS:

  • 3-5 years of experience in product management.
  • Prior experience with security products or services is a plus.
  • Prior experience building consumer experiences including SaaS and services required.
  • Strong sense of customer empathy to care deeply about customer problems and user experience.
  • Strong analytical skills along with a data driven decision-making mindset.
  • Collaborative team player, with strong communication skills, including the ability to translate complex technical products and features into simple concepts and presentations.



Misc Info For This Position:

Remote Mix: 100% Remote

Position Level: Manager

Job Type: Full-Time

Regional Restrictions: USA Only

Salary/Pay Info: 112,000.00-179,000.00 USD


Apply for this Position



Western Digital


San Jose,CA
United States

Website


Job Info:
100% Remote
Manager
Full-Time
USA
112,000.00-179,000.00 USD


Apply for this Position


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