Senior Product Manager, Consumer Security

Posted Apr 21

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Own the end to end customer journey to remove friction and introduce delight in a meaningful way while solving real customer problems.
• Your day-to-day responsibilities will span the entire product management lifecycle and include deep interaction with marketing, design, engineering and quality.
• Own the whole product experience from ideation to delivery.
• Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success.
• Build product roadmap based on customers' needs, market and technology trends.
• Define product specs, user stories, mockups and acceptance criteria in collaboration with engineering or independently.
• Interact with customer support, and rummage through product reviews & ratings to understand customer issues and drive business outcomes.
• Collaborate with Engineering, SQA, Product Design to plan, drive and execute product releases cycles.
• Collaborate with product marketing to support creation of customer driven messaging and content.

Qualifications

SKILLS:

• 3-5 years of experience in product management.
• Prior experience with security products or services is a plus.
• Prior experience building consumer experiences including SaaS and services required.
• Strong sense of customer empathy to care deeply about customer problems and user experience.
• Strong analytical skills along with a data driven decision-making mindset.
• Collaborative team player, with strong communication skills, including the ability to translate complex technical products and features into simple concepts and presentations.

Misc Info For This Position:

Remote Mix: 100% Remote

Position Level: Manager

Job Type: Full-Time

Regional Restrictions: USA Only

Salary/Pay Info: 112,000.00-179,000.00 USD

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