Posted Apr 15
The Customer Success (CS) organization is looking for an action-oriented Program Manager with a history of getting things done in complex environments. As a Senior Business Program Manager, you will support large-scale, strategic transformations/programs in support of GitHub’s vision to build the home for all developers.
This high-impact role requires a collaborative leader with a proven track record in shaping and leading change programs to improve end to end experiences through people/process/tools and change management, coupled with the ability to influence successfully in a highly matrixed environment. You will tackle complex, matrixed problems that have a broad and far-reaching impact on both the end customer and that of internal staff.
In this role, you will be accountable for leading, scoping, and delivering continuous improvement programs with our global Customer Success (CS) organization.
Responsibilities
Experience
Required:
(Colorado only) Minimum salary of 73,500 to maximum 156,000 + bonus + equity + benefits.
Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.
Who We Are:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come togetheras individuals and in teamsto create the future of software and make a difference in the world.
Leadership Principles:
Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.
Remote Mix: 100% Remote
Position Level: Senior Manager
Job Type: Full-Time
Regional Restrictions: USA Only