Salesforce CPQ Administrator

Posted Apr 21

We’re looking for a Salesforce CPQ Administrator to join our GTM Business Systems team responsible for the design, architecture, and development of our business systems infrastructure. We run the systems that encompass the entire buyer’s journey from initial lead through marketing, sales, renewal, accounting, customer success and advocacy using tools including Marketo, Salesforce, Gainsight, Gong, NetSuite, and Zendesk. The ideal candidate has a consistent track record of implementing solutions to business problems in Salesforce and its peripheral ecosystems, working with both internal (and sometimes external) partners. This role is supported by the Sr. Manager, GTM Business Systems.

What You'll Do

  • Design, implement, maintain, and improve Salesforce customizations including CPQ (Steelbrick) and Advanced Approvals configuration, custom fields and objects, layouts, flows and rules.
  • Translate technical designs into CPQ product configurations.
  • Help peers and guide users on advanced CPQ functionality.
  • Analyze business problems & feature requests and streamline processes and maintenance.
  • Help test and validate product configurations and developed features.
  • Provide deal support as it pretends to Quote, Approval, Contract and related objects.
  • Participate in agile ceremonies and release processes.
  • Identify existing sub-optimal features and drive performance and scalability revision.
  • Continuously reviews and improves on the quality and completeness of internal technical documentation.

What We're Looking For

  • 3+ years experience specifically as a Salesforce CPQ Administrator, Salesforce Administrator.
  • Deep understanding of CPQ concepts such as MDQ, product rules, price actions, and associated automations related to opportunity, contract, and subscription management.
  • Proficiency with including a deep understanding of customization capabilities across Sales Cloud, Service Cloud, Communities and the overall Salesforce platform in a Lightning-based environment.
  • Demonstrable experience customizing the platform based on user requirements including custom fields and objects and layouts along with automation capabilities such as platform automation, flows, and rules.
  • Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas.
  • History of working with a Salesforce developer or external contract team to implement sophisticated solutions requiring code development.
  • Prior experience in a SaaS or usage/consumption-based business preferred.
  • Understanding of the Lead-to-Revenue (Lead-toQuote, Quote-to-Cash) within Salesforce.
  • Exceptional communicator, solid attention to detail and interpersonal skills.

We value a variety of voices, so this is not a laundry list. It would be an added bonus if you have experience in ANY of these:

  • Hands-on project work performing Lightning Web Components and Apex development.
  • Experience working with one or more of the following: Conga/Apttus, Marketo, LeanData, Outreach, Gainsight, Visual Compliance, Strongpoint and Gong.
  • Familiarity with marketing automation platforms (Marketo, Eloqua, Pardot, Hubspot, etc).
  • UI experience using Javascript, HTML and CSS.
  • Current Salesforce Certification (Advanced Admin, App Builder, CPQ Specialist), Trailhead profile, or Salesforce community involvement.
  • Knowledge of Salesforce DevOps tools like Gearset and Prodly.

In accordance with applicable law, Fastly’s minimum base pay for this role if hired in Colorado is 94,000 per year. Additionally, this role is eligible to participate in Fastly's equity plan. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations. Note that this role is available to candidates outside of Colorado and different minimum compensation may apply.

Fastly is proud to deliver a strong total rewards program to our employees. This role is eligible to participate in the following benefits:

  • Health benefits (medical, dental, and vision)
    • Medical: Cigna or Kaiser available
  • Retirement benefits and employer match
  • Life Insurance (Basic and Voluntary Life)
  • Short & Long Term Disability with a buy-up LTD option
  • Voluntary Accident & Critical Illness benefits
  • Flex Spending Accounts & Mass Transit benefits
  • Open Vacation Policy
  • Sick Time
  • Generous leave benefits (medical, maternity, paternity, and personal)
  • Paid wellness days
  • Employee Assistance Program
  • Learning & reimbursement program stipend
  • Mobile and internet allowance
  • Wellness stipend
  • Pet insurance

Fastly reserves the right to amend or modify for any reasons in accordance with applicable law.

Why Fastly?

We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base, but we also support a growing number ofopen source projects and initiatives.Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

We love distributed teams.Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.

We care about you.Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).

We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

We are passionate.Fastly is chock full of passionate people and we’re not one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit, please apply!

Misc Info For This Position:

Remote Mix: 100% Remote

Job Type: Full-Time

Regional Restrictions: USA Only

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San Francisco,CA
United States


Job Info:
100% Remote

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