Project Manager

Posted May 17

We have an exciting role within our Project Management Team for a versatile and energetic Project Manager to support our IRIS CRM product. This is a challenging and rewarding role that will increase the scope and reach of the current Project Management team. The successful candidate will ensure that projects run smoothly and are completed on time.

IRIS CRM is a cloud-based platform, accessed through a secure website built and hosted by IRIS CRM, a certified PCI Level 1 Compliant Service Provider. IRIS CRM customers are payment processing organizations registered with Visa and MasterCard, called ISOs, whose job is to compete with names like Stripe, Square, and PayPal for their market share of electronic commerce in North America. This CRM is responsible for providing the business management CRM along with transaction reporting services that ISOs rely on to manage more than 350,000 active businesses each month.

This is a fully remote role (work anywhere in the US), however, if you live within a reasonable commutable distance, we’d love to see you in the office from time to time!

We are open to candidates from the following US States: Arizona, Arkansas, California, Florida, Idaho, Illinois, Indiana, Kentucky, Michigan, New Jersey, New York, Utah, Texas, Washington, Wyoming, Virginia, Kansas, Tennessee.

About Us

We enable our partners with choice, and challenge the one-size-fits-all approach to payments. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech start-ups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech-savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

A great place to work!

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

What will I be doing?


  • Understanding customer business requirements and development team requirements at detailed level
  • Reporting on project schedules and keep management informed of roadblocks
  • Managing communications between internal teams and other stakeholders
  • Updating stakeholders, as needed, regarding change requests and product updates
  • Tracking project schedules and deliverable for multiple projects utilizing JIRA and Kanban, working to improve methods in JIRA
  • Coordinating resources over multiple projects
  • Improving development and QA processes.


Do I have what it takes?

Essential Skills and Experience

  • Minimum completion of a bachelor’s degree
  • At least 2 years of recent experience managing SaaS and IT based projects
  • Experience with producing statements of work, project timelines and milestones
  • Experience gathering requirements from various stakeholders including development and QA teams
  • Scope and change management experience, including processes improvement
  • Experience with JIRA and Agile development methodology
  • Highly motivated with strong interpersonal and negotiation skills
  • Strong organizational skills

  • Strong stakeholder management will be working across various groups including development, QA, leadership, and customers
  • Ability to recognize and manage project risks, issues and dependencies through to resolution


  • Competitive base salary, paid semi-monthly
  • Variable Annual Bonus
  • 40 hours week with flexi-time working hours
  • Remote working
  • Health, Dental and Vision Insurance
  • Life, ADD, Short-term and Long-term Disability insurance
  • 401k matching up to 4% after two months of service
  • Flexible Spending Account/Dependent Care/Transit and Commuting Account
  • Vacation and Sick time
  • 13 Paid Holidays
  • Gym membership discount
  • Fun Social Events (March Madness tournament, 80's day, Chili Cook-off, summer/winter parties)
  • Casual dress
  • Bonusly employee reward scheme
  • We offer paid Parental Leave

Equal Opportunity
NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Applicants must be authorized to work in the United States. As part of the selection process this role may require an assessment and professional references to determine s

Misc Info For This Position:

Remote Mix: 100% Remote

Position Level: Manager

Job Type: Full-Time

Regional Restrictions: USA Only

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United States


Job Info:
100% Remote

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