Product Data Scientist - Segment

Posted May 17

Join the team as our next Product Data Scientist at Twilio Segment!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

Twilio is growing rapidly and seeking a Product Data Scientist who is responsible for leveraging the 360 of information we collect using our own Segment platform, to understand what makes someone discover us and come to love our product. You’ll collaborate with teams on the front lines of our business, from engineers to UX designers and marketers. You’ll create models, design experiments, and develop perspectives that help us drive customer acquisition and activation. As a data person at a data company, you’ll be given a unique ability to define and share best practices in using hypothesis-driven reasoning to grow a company.


In this role, you’ll:

  • BE AN OWNER: Work with marketing and growth teams to define how they measure and track towards their success. Use your knowledge and the power of data to inform day-to-day operations, as well as company-level strategic decisions
  • DRAW THE OWL: Design experiments and interpret results to draw informed and actionable conclusions. Implement predictive models; collaborate with data engineers and operations teams to productionize your work.
  • BE BOLD: Creatively leverage new and existing data to identify business opportunities others have missed.
  • EMPOWER OTHERS: Interact extensively across all functional teams within Twilio. Influence cross team initiatives and mentor junior engineers. Raise the bar on team performance.
  • NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and discretion in evaluating opportunities, conducting due diligence, and maintaining transparency.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


Twilio is looking for an data scientist who lives the Twilio Magic and has significant experience in data manipulation, modeling and storytelling. You are an ideal candidate if you:

  • Naturally frame your work within the scientific method: hypothesis generation, experimentation, and iteration
  • Can synthesize and communicate complex ideas to a variety of audiences
  • Have strong business acumen
  • Are enterprising and empathetic with your customers
  • Have at least a bachelor’s degree, preferably in a quantitative or technical field
  • Have 4+ years of work experience in either an analytical/scientific role, or in a growth-focused position at a startup


This role can be remote in the US.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

Colorado applicants:

  • The estimated pay range for this role, based in Colorado, is 120,160.00 - 150,200.00
  • Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Misc Info For This Position:

Remote Mix: 100% Remote

Job Type: Full-Time

Regional Restrictions: USA Only

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100% Remote

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