GTM Intelligence, Senior Planning Analyst - Segment

Posted Aug 4

Twilio is seeking a talented, creative, and high-integrity Analyst to join our Segment GTM Intelligence team to focus on Sales Planning and Strategy. The Analyst will support critical components of the planning process, using data to build Account Scoring models, identify propensity to buy, model capacity and quota coverage, etc. The role will collaborate with Sales Strategy, Sales Leadership, Marketing, Customer Experience and Finance teams to enable executive decision making. This is a highly visible and impactful role in Segment’s Go-to-Market org.


In this role, you’ll:

  • Own data driven projects directly related to improving our annual planning process
  • Partner closely with the Sales Strategy team to deliver insights and processes that will help them operationalize our annual plan
  • Develop hypotheses, structure analytical problem solving approaches and develop recommendations for optimizing Go-to-market performance
  • Identify, research, and conduct analyses required to achieve objectives for large, complex business strategy projects, leveraging tools, such as Salesforce and Tableau
  • Collaborate extensively across other functions like Finance, Sales strategy, Data strategy, and Sales Leadership
  • Own the operationalization of our pipeline model


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 2+ years of experience, preferably in business analytics, statistics, or finance
  • Ability to manipulate large data sets with high dimensionality and complexity; fluency in Excel/Google Sheets and BI reporting tools (e.g. Tableau, Looker). Experience with SQL preferred
  • Broad understanding of the GTM motion, including sales organizational models, compensation plans and quota structuring
  • Strong written and verbal communication skills, including the ability to create and communicate high level executive summaries and in-depth work instructions and process documentation
  • Experience in a SaaS company directly or in a strategy consulting environment preferred
  • Must be a self-starter, highly motivated, able to shift directions quickly when priorities change, think through problems to come up with innovative solutions and deliver against very tight deadlines


This role will be based in our New York, San Francisco, Denver, or one of our other remote office locations or will be 100% remote.

Our expectation is that the team will get together in person 1-2 times/quarter once it is safe to do so.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

(Location dependent information)

Colorado applicants:

  • The estimated pay range for this role, based in Colorado, is 90,320.00 - 122,940.00.
  • Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Misc Info For This Position:

Remote Mix: 100% Remote

Position Level: Senior

Job Type: Full-Time

Regional Restrictions: USA Only

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100% Remote

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