Posted May 18
As Director of Product Management on the Care Technology team, you will help drive care business and guide achieve their goals by providing tools to help them be more productive. This person will have an understanding of CRM platforms and related capabilities. You will seek out new capabilities for the guides to be successful in their interactions with the customers, research leading Contact center and CRM vendors. The ideal candidate will help us grow by working with various teams both in and out of Care and focusing on guide and customer experience first and foremost.
What you'll get to do...
Your experience should include...
We've got your back...Enjoy our many benefits (My Wallet), including paid time off, 401k, equity grants and parental leave. Join one of our employeeresourcegroups (Culture). Continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.
Remote Mix: 100% Remote
Position Level: Director
Job Type: Full-Time
Regional Restrictions: USA Only