Director, GTM Strategy

Posted May 11

Join the team as our next Director, GTM Strategy

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to lead and drive clean sheet strategy, strategic planning process and projects that drive clarity, and recommendations on key questions impacting long term growth of Twilio.

Examples include new country entry, channel partner strategy, and customer segmentation. The person in this role will own these projects end-to-end, from problem & hypothesis ideation to data gathering & analysis to recommendation, all the while building any vital cross-functional alignment. Reporting to the Senior Director of GTM Strategy & Planning, this is a very visible leadership position that is critical in shaping Twilio’s GTM Strategy and overall business impact. They will lead a recently formed team of ex-management consultants and corporate strategists!


In this role, you’ll:

  • Develop hypotheses, structure analytical problem solving approaches and develop recommendations for optimizing Go-to-market performance
  • Lead direct team as well as manage cross functional teams and communications to facilitate projects and ensure timely delivery to internal clients
  • Identify, research, and conduct analyses required to achieve objectives for large, complex business strategy projects
  • Collaborate with business executives on a wide range of issues related to the strategy formulation process, including risk management and new growth opportunities
  • Collaborate across businesses, functions, and regions to align strategy and direction with corporate and regional approaches, systems, information and support
  • Partner with SVP and VP level with limited supervision and present to CXO level audience


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • A minimum of 10 years total experience
  • A minimum of 4 experience, post advanced degree, leading Go-to-Market strategy engagements in management consulting
  • Advanced university degree (e.g., MBA) or demonstrable equivalent
  • Experienced problem solving including structuring of ambiguous problems, analyses and synthesis into meaningful recommendations
  • Excellent project management skills, including project structuring and managing multiple projects independently
  • Knowledge of and ability to manage analytical tools like statistic and financial modeling to generate business insights
  • Strong verbal and written communication skills, including negotiation, presentation, and influence
  • Team leadership that empowers and grows highly motivated team members


This role will be remotely based in the United States.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is 176,080.00 - 220,100.00
  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Misc Info For This Position:

Remote Mix: 100% Remote

Position Level: Director

Job Type: Full-Time

Regional Restrictions: USA Only

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United States


Job Info:
100% Remote

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