Commercial Financial Analyst

Posted Jan 13

This position is needed to support our US Go to Market organization. This role gives you a platform to accelerate commercial momentum and regional growth while driving the regions financial targets and optimizing sales cycle time.

As the Senior Commercial Finance Analyst, your ability to build deep cross-functional partnerships and to clearly and consistently articulate a recommended course of actions will determine your success.

You will partner with sales, sales operations, product managers, super network, pricing & packaging and the extended Twilios Finance team. You will have a significant impact in bringing Twilios core offerings and new innovations to market as you create and evaluate deal models, their impact to Twilios P&L and make recommendations on transactions and overall pricing & packaging strategies. Reporting to the Go to Market Finance Leader, you will have an important impact on how Twilio shapes strategic deals and continues to accelerate its international growth.


In this role, youll:

  • Contribute to the design, delivery & development of deal metrics that report on regional trends including pricing, product win/loss insights and customer requests. Partner closely with the Pricing & Packaging team to strategize on new pricing, packaging and discounting initiatives. Maintain accurate product cost information and key deal fields needed for margin determination.
  • Partner with Sales Operations to accelerate and remove friction from deal cycle via automation + operational improvements while maintaining financial rigor and key controls
  • Proactively facilitate deal reviews, handle user problems and debriefs. Deliver & deepen insights on driving responsible growth while navigating operational constraints & complexity. Drive decision making that aligns with company objectives.
  • Interact extensively across key partners & functional teams within Twilio and assist on ad hoc finance projects.
  • Assess deal economics, recommend alternative deal structures and consistently evaluate/propose discounting levels. Understand key financial terms & conditions needed to support non-standard customer transactions while helping to realize product mix and regional financial targets.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table


  • 3+ years of relevant experience in commercial finance, consulting, financial analysis, and/or pricing background preferred. Software / SaaS experience preferred.
  • Elite Excel skills - your models are efficient, scalable and intuitive. You can handle complexity but strive for simplicity, and are able to build for all audiences. Best practices are second nature
  • Solution-oriented - able to cut through the noise to identify the core components of a problem, and then drive toward an outcome that optimizes for business impact.
  • Self-starter; takes ownership of goals and works to meet or exceed them. You thrive in a fast-paced and ever changing environment.
  • Excels at juggling multiple priorities, is eager to make an impact on the business, and motivated and able to collaborate across cross-functional teams to tackle complex problems.
  • Able to navigate salesforce to build custom reports and dashboards
  • Strong communication and interpersonal skills; able to influence and build effective working relationships with all levers of sales organization and cross-functional teams.
  • Fluent understanding of core financial metrics, P&L dynamics and unit price economics.
  • Bachelors degree - particularly expertise in Economics, Business, Math or Engineering, or equivalent experience



This role will be remote, and based in the USA.

Misc Info For This Position:

Remote Mix: 100% Remote

Job Type: Full-Time

Regional Restrictions: USA Only

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United States


Job Info:
100% Remote

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