Backend Engineer (Platforms)

Posted May 11

This is a remote position, so you’ll be working remotely from your home.You may occasionally visit a GoDaddy office to meet with your team for events or offsites.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

Re:amaze is a multichannel unified inbox that companies rely on to manage their communications across email, chat, social, SMS, and Voice all in one place. Through bots, automation, and providing businesses with a full profile of their customers when engaging with them, we help improve response times, increase customer engagement, delight customers, and grow their business.

We're looking for a Senior Backend Engineer (Platforms) with experience and passion supporting, scaling and optimizing web applications used by thousands of businesses and millions of their end customers, to join our small team in building and scaling our next-gen conversational, bot and automation platform. In addition, we would love to talk to you if you

  • Have a passion and is excited about scaling and performance improvements, no matter how large or small
  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it.
  • Have an urge for delivering quickly and iterating fast.

Your responsibilities include

  • Designing and implementing solutions to scale and grow the Re:amaze Platform and Infrastructure to support future performance needs and the continued growth of the application
  • Identify, analyze and solve database and application performance bottlenecks
  • Participate in platform feature development from design to implementation and release; working together with product group and development engineers from both the Re:amaze and Conversations teams to support both products.
  • Maintain + improve upon existing, and create new Service Level Objectives for the Re:amaze Platform
  • Help establish and monitor metrics to ensure product and customer success, including real-time application monitoring and performance profiling of our applications.
  • Actively seek out difficult impediments to our efficiency as a team (technical debt), propose and implement solutions that will enable the entire team to iterate faster

Your experience must include...

  • Experience solving challenges and improvements related to performance, scalability and reliability of systems and infrastructure
  • Experience in containerized applications and infrastructure in AWS
  • Experience in application and systems observability
  • Understanding of basic database principles and optimization mechanisms

You might also have...

  • Extensive experience in Ruby on Rails
  • Knowledge of profiling, and performance testing
  • Experience working with multiple teams
  • Full stack
  • Startup experience

We've got your back...

Enjoy our many benefits (My Wallet), including paid time off, 401k, equity grants and parental leave. Join one of our employee resource groups (Culture). Continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

Misc Info For This Position:

Remote Mix: 100% Remote

Job Type: Full-Time

Regional Restrictions: USA Only

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United States


Job Info:
100% Remote

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